Our Reviews

John and Joe always do a great job serving my vehicles. Very professional and knowledgeable.

Perfect. I’ve bought and serviced many cars at this dealership and the level of service has been excellent.

Well the team members made sure we were refreshed, worked on making sure they find the right car for me. I am very satisfied on their performance 🙏🏾

I enjoy the Starbucks coffee in the lounge while waiting

Very good. Polite.

It was excellent as always! Tim and Larry really take care of me! I send everyone I know to them!

Great sales person Colleen Torpea. She did an excellent job. Great finance person Jay. Excellent sales manager Larry. One of the very few times in my 68 years of life that I actually enjoyed buying a vehicle

Very friendly staff and our salesperson was great.

This was a great experience with Bommarito. I was kept up to date on the needed repairs and my vehicle was finished when promised

I have bought my last 3 car from you and like Frank your sales guy, one Buick Enclave and two Yukons

Everything was good.

First off the service guys are very nice and professional. However the cost of my repair doubled since the last time that I brought my vehicle in for repairs on my headlight. I was told that it was a mistake that the previous advisor made but he made it several times so I felt it should have been honored again one last time. I was told that a coupon would be applied to my total cost but upon arrival it was not and only a portion of it was applied.

Had a great experience with Nancy.

Great.

I was early and got out of there early. I say it was a great visit.

Overall a great car buying experience

Always courteous

Great service other than waiting on parts to arrive. Joe Whittaker in Service was awesome to keep me informed and let me know updates throughout the repair process.

We would like to compliment Dave Anderson for his professionalism and honesty. Not only did we place an order for our new Enclave Avenir but on a follow-up visit to check the status of that vehicle, we ended up buying a second - a Buick Envision. We are now part of the Bommarito automotive family and will surely be back to visit Dave in the future.

I love Mr. Scott personality and sit and talk etc.. and my husband liked him also

EXCELLENT, Had both service and auto body work done during January/February. Everything was completed perfectly. Special kudos to Carl McGowan.

The service advisor was great. He kept me informed and explained what issues existed when I picked my truck up. On my complaint I would have it I wish they were able to get to the vehicles a little quicker. Appointment was on Friday and wasn’t looked at until Monday and finished on Tuesday. Otherwise, great! Will go there again.

All good

Great experience. Would buy another vehicle from Bommarito.

smooth and efficient

Prompt and excellent accommadations.

Since buying my new 2024 the workers here been really awesome! Austin Brown was very sweet to me at my 8:00 appointment. Got me in for my oil change and out by 9:10!

Excellent customer service. Got me in and on time with appointment and was finished within the hour as promised.

Everything was good

Tim McCoy was wonderful to deal with throughout the entire buying process!

Top quality maintenance service and inspection today. The entire service department team is the best!!

Salesman did a very good job of showing vehicles available and making me feel at home

I had a coupon to redeem my awards points but it was not able to use it because I did not have my membership number. The dealership should have it on file for me to use. I had enough in my awards points to cover my oil change and tire rotation. I later received my membership number in an email from the dealership. Why they could not look it up and apply it to my oil change and tire rotation does not make any sense to me.

Everything was great as usual!

Great people to deal with

Rich Pfuhl was the salesman that we worked with and he did an excellent job. I really liked working with him. Very good to deal with and even though we had never met him, it felt like we had known him for years.

It was a smooth transition

Friendly, no surprises and knowledgeable for the deal to be made

Timely and efficient.

Joe Whitaker is a gem. He is the most capable employee in the gmc service center. If I could work with Pat , not sure who who’d be more capable

Nancy was a great agent and I felt as if she took the time to explain everything in detail and answered all of my questions. I did not feel as if they were just trying to make a sale. They went above and beyond to find a truck I would be happy with.

My service advisor, Joe, was personally involved every step of the way from the diagnosis through the repair, including contacting the extended warranty company and processing the claim. Top-notch service all the way around!

The service writer not very friendly!

Everyone was professional, efficient and the issues were found and resolved. I am very pleased.

Great staff and easy to work with!

2 2/2 hours for an oil change is too long

Awesome customer service

Great job.

Everyone were very nice

larry and scott were great made buying envision quick and easy--very happy with vehicle

Pleasant experience and the price I was looking for.

My recent visit to Bommarito GMC was quite pleasant and uneventful. My vehicle’s service needs were taken care of in a time efficient manner and my service advisor was very helpful.

Over 2 weeks for headlight replacement which was supposed to be both headlights but only 1 was replaced, a basic & typical12 point inspection, tire rotation and replacement of passenger side windshield washer jet nozzle that really only needed a clamp replaced that goes on the wiper arm. Was told the entire arm would need replacement and it was, there was a parts driver issue that delayed the delivery of the arm & nozzle apparatus. A loaner car was proposed but not necessary and a minimal deduction to the overall invoice was made but not equal or near to what a loaner vehicle would balance out to be.

Friendly staff

Everything was done in a timely manner. Job well done.........

In and out in hour , emissions test and transmission service

Like always your team is great, they always explain what is required, why and have it done on time. I would like for GM to provide more cars for customers when bringing in a $85k 2024 GMC 2500, I never have a problem getting one for my Escalade or a BMW we own.

I’ve been buying vehicles for 30 years and this has been the best experience yet. Friendliness of the staff and the speed of the transactions has made this my new go-to dealership for all my needs. Excellent experience.

Good Guys

Everyone was so nice ,I felt like I was with good friends , Nancy went above just a sale ! Im so glad to have met her 😊

Well done, thank you.

Can’t say enough positive things about this dealership! I have been buying new vehicles across the country all my life & this is the absolute best experience I’ve had. I will never buy elsewhere again. Scott Brotherton is a top notch sales associate and did everything right. He made it such a pleasurable experience.

The Certified sales professional was extremely helpful and took the time to ride along on the test drive to see if the truck would fit in my garage. She went above and beyond my expectations.

Friendly, knowledgeable, fast and quality service. The service team are top notch!

Great doing business here!!

9am appointment for oil change, tire rotation and emissions testing. I waited for my car and it was ready by 11am.

Excellent sales person. Great car.

Happy service was completed in a day.

Quick in, always takes a bit longer than expecting but acceptable!

Great service, Jonathan Pfeiffer always takes really good care of me and I trust his advice no matter how big or small the service!

Easy check in, waited on initial first servicing of our new Acadia Denali, ready when promised.

Even was fine

All good. Only issue was length of time it took for an oil change, but it appeared to be very busy that day.

The salesman was great , easybto deal with and answered all my questions

Good communication by Ben Bollinger. He told me what the recommendations were and the cost.

Oil change and tire rotation done in the scheduled appointment time.

She was a great experience this time. But it was a little expensive though.

Knowledgeable Fast turnaround Good communication Expensive

The person who booked my appointment was friendly and helpful. When I took my car in it was easy. Overall it was a very pleasant experience.

Just wanted to share our thanks and appreciation for Dave Anderson for all of his hard work! Not only did we get the first car we ordered, but we also bought a SECOND brand new car from Dave in the process. We are very happy with our Enclave Avenir and also our Envision GT and would not have bought two brand new cars had it not been for Dave's help. You have an excellent sales representative in Dave who really listens to his customers and goes above and beyond in understanding his customers' needs. We have developed a relationship with Dave - we will be back in the future to purchase more vehicles when the time comes.

Kept me informed throughout the process

Great service and quick turn around time.

Frank was my sales person he was very friendly and knowledgeable!!! Very patient!!! Brought my first terrain with them in 2018 just purchased 2025 terrain!!! Great experience!!!

When Joe Whitaker tells me my car needs a certain service, I trust him completely. My relationship with this dealership goes back a long time because of people like Joe.

Always good service and competitive prices

Service rep was very friendly & work was performed in a timely manner!

It was very quick and all the emploees were very kind and patient.

Joe was helpful and considerate of my time and needs. The entire team at Bommarito Buick/GMC are very helpful and nice.

Very Professional. Did not push me to make a decision. Very Understanding.

Had service done in car. Made appointment on line but had no reservation in the system at dealership.

Scott was a very good salesman and Larry the GM was excellent to work with

The extended warranty on the drivetrain is very misleading, my GMC Sierra has 72,000 miles on it and it’s nine years old and falls under drivetrain warranty however we do not have 100% of all of the services performed. Service manager Ben and his supervisor were not very friendly and somewhat combative during our conversations. At one point he called my wife, a liar and claim they had records of our audio conversation. We asked him to review the tapes, but we’re still waiting for the call back. We recently bought a Nissan Altima at bommarito, but will think twice before purchasing our next vehicle from Bommarito.

Very polite and helpful Work completed sooner than expected

Greeted promptly and very welcoming . My Advisor ( Austin) was very helpful, answered my questions and explained things clearly

It was just an oil change and it was done in a timely manner. And I asked for a complementary car wash, which I got, and I was very happy.

Went in for oil change they suggested a couple other needs called when it was done

I received a call explaining what needed to be done as well as some additional general maintenance suggestions and prices. My car was completed in the timeframe provided.

Something went missing from the INSIDE BACKSEAT of my truck. I don’t know why ANYONE was to be in the BACK seat

It’s like pulling teeth getting the service manager to apply a coupon that seems like you send me every week. Felt like I was questioned unduly. Should be easier

I had a pleasant experience finding exactly what I wanted. All the people are friendly and well informed of the GM products Will be back for my next purchase

Service people are always polite and professional.

We love working with Joe. He is professional and always provides us with great advise.

Na

It was uneventful, just the way I like it. All service reps were attentive and wanting to help, I’m very satisfied.

Efficient check in and out. Work performed well and at a good value.

Everyone is always courteous and completes the service on time

Waiting area should have info about TV use, snacks, and soda

Joe, the service advisor did not appear to know how to do his job or how to listen to the customer to learn what needed to be done. I scheduled the appointment online and included details as to what needed to be done and even included the Service Bulletin number that needed to be checked. He claimed there was no information in the appointment despite the fact that someone called me on the phone after making the appointment to confirm what we needed done. Joe was also the least helpful and least friendly service writer in the lane, of course, my luck. Austin was great, but unfortunately, I was stuck with Joe because he wrote up the ticket. In addition to the service and safety and emissions test, and the bulletin, I asked them to check for oil leaks and Joe calls and says the tech says you need a new front cover and turbo lines and that will be $3350 with more further explanation as to the actual talk parts and labor required. I asked if more detail oils he included on the repair order and he said yes. Zero additional detail was provided. $3k oil leak repair on a $9k car… with zero detail and then you want to charge me $150 for a bogus diagnostic fee?! Sure. Grab your money now because that’s the last you’ll get from me. Bommarito lost a customer. Sadly, this is the second issue we have had with a Bommarito service department in a year after facilitating the purchase of hundreds of thousands of dollars worth of cars from you over the past decade or more.. No more.

Rich was really personable and friendly. He didn't try to oversell or push us to buy a vehicle. He went through all of the vehicle's gadgets so we knew what all it could do. We had tested a Buick at another dealership and the salesman was rude and made us feel like we were wasting his time. Rich didn't make us feel that way at all. We appreciated that and also him talking to us, not at us. He was a great salesman. The financial process was also a smooth process. We were in and out within an hour, which we appreciated since we had our baby with us. There was no pressure to buy additional add-ons. The entire process, start to finish, was a great experience.

Ben B. Has done Great

Friendly, caring & personable.

Great job do not like extra charge for using GM credit card

.

Simply hit the job done and the car back in nice shape given major interior Work had to be include to get the rroauu in r done

On time, very polite service associate, good experience

I was pleased with the service that I received at Bommarito GMC. Mechanic Ben was respectful and knowledgeable.

Prompt service, comfortable waiting room, kept well-informed of needed service for the Buick Encore.

Took an extra day, but like dealing with Ben.

NA

Very good!

It was a wonderful, easy and quick experience

all fixed except the squeak in backseat will have to bring it back

I had my vehicle in for various fluid changes. While the vehicle was already up in the air, the tech looked at the two front struts. I know times are tough, but charging me the $250 diagnostic fee for glancing at the struts is outrageous. Then, at time to pay the invoice, there is an upcharge for using a credit card. This was my first visit to Bommarito GMC, and it will be my last.

Ben is always great!!! Trust his recommendations and care for my vehicle.

I got there a little lake but they still see me in the service was nice.

Missing carpet fastener under glove box. I said you do paint sealant on truck i would accept the $27000 trade price. I'm so sure that was done. No paper work

Good

everything went really well.

All things went well

Joe Whitaker is a real pleasure to have as our service manager. Always prompt and thorough.

It took a long time but the staff was very apologetic and kind, so overall good experience

Made an appt. online for 845 and did not get truck back until 130. I think anything over 2 hrs. is excessive given an appointment.

Technician was professional and explained to me what his recommendations were.

I received very courteous service and the work was completed much more quickly than I had expected!

I brought my GMC Sierra in because the sound would stop working. After the "repair", not only do I still have the problem now the system is so slow it is pretty much unusable. Probably not the service peoples fault but they definitly did not make it better with the software update.

Nancy O was so helpful, kind and personable. She really made the car buying process easy and stress free! The finance team was great also! Stress free buying experience!!! Thank You!!

Best service department in metro St Louis Joe and Austin take great care of me. The mechanics are top notch!!!

always a great job and great people!

My husband and I were very pleased with the experience we had. We found a Great deal! It did not take all day. Our sales rep. Dave Anderson was awesome! We were in and out right away. Thank you Dave for making this deal sweet and easy!

Dave went above and beyond to deliver my vehicle .10/10

Bommarito was good to work with, nice gentleman working there

Service was in a timely and efficient manner.

Almost 2 hours for an oil change and no wash due to personnel shortage. Fully trust the mechanical service.

I recently had an amazing expirence of working with Cameron! He was definitely one of the best salesman I have seen! He was extremely professional, knowledgeable, and attentive. He answered every single question and if had any doubt he asked managers right away. He was extremely attentive to my needs as a first time car buyer right out of college he respected I had a budget and did not push me at all. He even let me take the car home to test drive it over night because I was going back and forth between two cars. Cameron made the expirence less stressful and more enjoyable. Not only was he professional he was genuinely enjoyable to be around. I was extremely happy about my purchase of my car and if you are in the look for a new car make sure to see cameron!!

Easy to schedule and very nice people. Kept me updated on progress of service.

Great experience and a great price. I drove almost 11 hours one way to purchase a truck from you. I appreciate having everything ready to go so after a long drive we could just sign and go really quick. Thanks for the deal and the quick service.

Stephanie and Corey and Scott were all amazing!!

Got there early and was waited on immediately Was out with oil.change and rotation in 1.5 hours. Service was good

Coupon online oil change 4:15 appt. States courtesy check multiple items, tire rotation and AC Delco 6 qt Dexos1 synthetic oil and filter. Techs left at 4pm no courtesy check. Tires not rotated as I know the scratches on road wheels but advisor said they did? Receipt shows Valvoline oil installed not Dexos1 like car has its whole life = Really!! Bommarito Nissan down Manchester rates a 10 but Buick store 4 this time around.

Service was fast. The people are so kind.

Everything went as planned

It's dreadful....I love using you guys for my service as I like to think that the dealer is the expert on the type of cars they sell. However, the wait times are horrendous for a an oil change and regular service. There's no loaner car to use, and the "shuttle" to take me home is just a tech or porter taking time out to give me a ride in one of the cars you have for sale... then i have to find my own ride back. That said, those things are what they are and i can deal... but how come there is no report form the "27 point" inspection which is supposedly happening when you perform the service?

Great service

Prompt, knowledgeable and professional.

I get a comprehensive "wellness check" in addition to service of my Yukon XL. The service people are qualified.

Joe and the staff were great. They took care of tire problem but unfortunately the brake squeaking issue was not able to remedy because of a manufacturer’s problem with brake pads.

The staff was friendly and kept me appraised of my auto explained what the problem was and what the cost was.

I trust that everything that was done needed to be done. However with the mileage of my vehicle some could or should have waited. It would have made things easier to handle on a seniors budget. The vehicle does seem to perform better so a big Thank You for that.

Was a great experience and the staff were very welcoming and i will definitely be back for regular maintenance visits.

Quick and efficient

They were expecting me. They knew my name. They got the work done quickly. They proactively used my points to cover the cost. I left with no out of pocket expense. All was great..

5 STARS! After researching online what I wanted in a 2025 Acadia I went to Bommarito GMC and met with Tim McCoy and Dave Anderson. I had a window sticker of exactly what I wanted. They did not have the exact one on the lot but assured me they would find what I wanted. 4 days later they located the exact Acadia that I wanted and said it would be ready Friday. We went Saturday morning and purchased the exact vehicle I wanted. Great experience. Will always return to Bommarito as this is the 3rd new vehicle we have purchased from them in 4 years. They always find exactly what we are looking for! Tim and Dave were so easy to work with. I knew they would find my car for me and they did!!

I was very disappointed in the customer service. Last Fall (Nov.)I called the Buick Service Dept. to ask a question about the need for an oil change when my car had less than 1000 mi. but getting message to change oil. I left message & phone # twice—no one ever returned my call. The car wasn’t driven all winter(5Mo.)because it was left in Chesterfield while I was in Fl. I went in 7/08/25 for my first new car oil change (mileage 1,167) expecting it to be free & instead $110.00. I had also called Mazda service & asked if an appt. was needed for my husband to talk to some one about his new Mazda’s radio skipping stations & was told “No, just stop by.” He went that same day after we brought my Buick in. Mazda ignored him, no one asked to help him. Instead they turned & walked away. I guess we’ll have to try another Buick/Mazda Service Dept.

Everything was good.

The warm welcome was greatly appreciated as a female it can be a bit intimidating due to all males workers- The service center staff was very friendly-

Courteous and expedient.

Service writer was very professional and helpful with the questions that I had about the operation of the vehicle.

Always an easy, wonderful experience

Joe treated me very respectfull and great experience from dealer service department

Honest with completion schedule given short staff

Joe handles the service better than expected, every time.

everyone is very nice the work is always perfect and on time

Helpful

Very helpful and courtesy service staff. My Buick Encore had an unusual issue, but they were persistent in trying to find the problem. They were transparent about everything. The problem was found and repaired. I appreciate the good service and honesty. Highly recommend Bommarito Buick for service.

Good communication

Dave was great to work with and has been helpful after purchase

My car buying experience was exceptionally easy. The car was ready and waiting at the preappointed time, the paperwork in order and could not be happier with my purchase.

Our salesman, Dave Anderson, spent a lot of time with us to help us find the right car.

My car was completed at promised Helpful friendly people

Very easy to schedule an appointment and very thorough with the service.

Great

Pleasant experience

Colleen was phenomenal with the whole process. She was extremely knowledgeable and helpful from start to finish and really made sure I got the best experience and everything I wanted in my truck and more. Everyone on the finance and managerial side was also amazing and I appreciate Larry and the bommarito team for all their help and will definitely continue to keep coming back.

Everything explained and service performed in a timely manner.

EXCELLENT, FRIENDLY AND COURTEOUS

Everything went well on my first maintenance service visit which just so happened to include a needed GM recall. Thanks for the great service that I received on my first visit.

The repair was done faster than I expected.

Service was exceptional. I paid with a credit card and didn’t particularly care for the 1.5% charge for using it.

I got the vehicle I wanted for the price I wanted. The salesman, Tim, was very kind and courteous and explained everything very well and answered all my questions.

It was bad day UNTIL...I went to the garage and tried to start the car and ooops a dead battery. Called for road service and they finally jumped the car and I was away. But, would the car start again if I stopped? So I decided to go to Bommarito Buick. I was told that really test things out could not get done for about 3 hours. I had a doctor appointment much sooner. The service agent said he could do a test, but it may not tell us much. He tested and the battery was dead. I am not sure exactly what all happened, but not that long later a new battery was in my car, battery had been replaced under warrantee, and I made my doctor appointment. Great job by the service agent and my day improved greatly. I really did appreciate it.

Service advisor got all the paperwork done quickly and utilized the service coupons I had printed. Job was done in approximately an hour. Oil life was reset. Wish they would have adjusted air pressure in tires to recommended pressure. I was satisfied with the job.

Service was quick and efficient. Waiting room was comfortable.

I dropped off my vehicle on Friday, made work arrangements to accomplish. Service department never reached out to me and I texted near the end of the day to get an update. I was then told that they didn't get a chance to look at the truck that day and it would carry into Monday. I expressed my dissatisfaction about the lack of communication and I was then "coached" on the fact that the dealership had techs working overtime. Very limited apology and the text string ended on a negative tone. I will never bring my vehicles back to this dealership for service. I got the sense that they were too busy to focus on customer service and my questions were an inconvenience. When they closed my service order with the payment, there were also no questions asked about the experience. Terrible experience overall.

Great

Good as usual

Stellar customer service. All the representatives are clean cut and professional.

Friendly experience with all I Met there. Even after I had a problem to solve .

Great communication and very professional service

Convenient location, friendly & informed staff, nice waiting room. I always feel recommendations for service needs are valid and in my best interest.

Very professional and helpful.

I have lived in the West County area my entire life and am very familiar with the Bommarito family. My husband and I heard a noise while turning at low speeds in our 2021 Suburban. When I dropped it off, I told them it sounded like it was coming from the front and only while turning, possibly CV related. We didn't hear anything for 3 days, when someone named Ben called and told us it could possibly be the rear end and GM has a bulletin requiring them to change the fluid 3 times and drive it a specific way. If that doesn't fix it, they'd replace the rear end but if it did fix it, it would cost roughly $500 in parts and labor. My husband and I couldn't believe it would be the rear end because the noise we heard was clearly coming from the front, but at this point we were already $300 in for labor. We never heard back from Ben, but 4 days later my husband called and was told that Ben was not in, but was put in contact with Joe. Joe told him the vehicle was still being worked on and that when they get the ticket written up, they'd call. Less than 10 minutes later, Joe called me and left a message saying it was ready to come pick up. When I got to the dealership, Joe was less than friendly and even less helpful. I asked him what was wrong with the vehicle and what work was performed, to which he responded, "I already told your husband." I asked if he could tell me as well, he said, "we changed the fluid in the rear end, just like we told you we would." After I paid almost $500, it is still making the same sound it was making when I dropped it off. I feel like this was handled very poorly and we are very disappointed with what I thought was a reputable dealership.

Visit was completed on time or before promised time.

Great experience

Was greeted by staff as soon as I got to the front desk, very detailed experienced technician, Told me where the waiting room was, water and coffee machines. Was told updates would take 1/1/2 hours to complete, it was right on time, CS rep brought paperwork to my seating area

Very efficient.

Staff very friendly in.

Great service!!!!!!!!!!

Better availability than the dealership I bought my vehicle from.

I came in for engine light on oil change and tire rotation

Had to wait a long time for the appointment and requesting a loaner is difficult to accomplish.

Dealer service rep was awesome and not confusing like so many others . Very clear communicating what my warranty entails .

I made an appointment 3 weeks in advance and dropped my car off the night before because I had workmen at my home. My appointment time was 9:00 but it was never looked at until 1:30. It needed parts so I did not get it back until the next afternoon at 3:00. When I asked why my car was not serviced at my appointment time I was told those who stay get preferential service treatment and since I was not sitting there my car was pushed back until they could find time. Had they taken it at 9:00, could the part have been ordered then and delivered in time to get it back the same day.... hard to say but, the dealership sure didn't try.

Scott Brotherton made what I anticipated would be a stressful experience an informative and enjoyable one instead. He listened. He was patient answering my questions and didn't waste time on features that might be important to others, but were not to me. Cory Laneman, your Finance Manager, is obviously knowledgeable and experienced. He moved through the paper-pushing smoothly, but thoroughly. I'm also impressed with Scott's service after the sale. I'm from Kansas, so it would have been easy for Scott to ignore my concerns after I returned home from his dealership in Missouri. Instead, he returned my emails promptly and followed through immediately with the promised shipment of floor mats, etc. Thanks to both Scott and Cory. All in all, the experience turned out to be unexpectedly straightforward and pleasant.

I side swiped a gigantic boulder. Blew out the tire and torn up the bottom right side of my Buick Regal Sportback. Bommarito Collision did a phenomenal job of fixing the passenger door and rocker panel. "Harold" worked on my car and the attention to detail and care he took to make it perfect was exceptional. The entire crew at Bommarito Collision -- from receptionist to estimators to collision crew is unbelievable!

Tim Mccoy the sales associate delivered.

Quick and timely service. Service personnel were friendly and courteous.

Great service

Very good they take the time to make sure it. Is done

no issues and questions we had answered

Bommarito is never a cheap price, but it's always a good value. The service work is done promptly and well.

Scott my salesman was very knowledgeable and exceptionally helpful and patient in trying to get me into the exact right truck.

quick and easy and love my envista

Joe and his team always is outstanding.

Everything turned out great

Advisor was kind and got my vehicle in and out quickly for service. Great job.

Thorough and complete

I had arrived early for my appointment and was greeted by Joe in the drop off area. They had my vehile serviced and ready to go within an hour. Another good experience at the service center.

Joe Whitaker is always a pleasure to deal with! He is very timely in returning calls. He is very patient in answering my questions and very accommodating. I was able to arrange for a Saturday service appointment, but needed to drop the car off on Friday and arrange for a Sunday pickup. Joe made it all easy-peasy!

Colleen was great to work with. She took good care of us.

AWESOME EXPERIENCE AS ALWAYS! A++++ MUCH APPRECIATED.

Quick and efficient

Great

The service representatives were quick and polite

Everyone is always pleasant and helpful.

work was completed for the oil change how this was the second time its been in for a rattling noise in the second row seats and its not fixed

The particular problem hasn't come back up but this morning the radio was on but had no sound

Colleen was a great sales person. She was on top of everything and made the sale very smooth and painless. All the paperwork was wrapped up quickly and we were on the road in our new vehicle promptly. Overall the deal was very pleasant.

Because of a known recall the vehicle had to come in for evaluation, and now that the issue was not identified now we are required to use a different oil and pay $220 for each ongoing oil change - all because of a manufacturer issue. Why would we now be responsible for paying more for a different product because the manufacturer made mistakes? This is something GM should be dealing with, we pay for the usual oil change but Gm covers the extra because they created the issue. Set up for a class action lawsuit against the dealer by now requiring a higher service due to manufacturer defect.

My salesman Scott was very polite, patient and knowledgeable of the product that I purchased. It was probably one of the smoothest vehicle purchases I have experienced. Thank you!

Quick and easy

As usual, TOP NOTCH service.

I just don't like paying extra for using a credit card

Got me in and out

Good experience

Everything got done and also my battery needed to be replaced, which was much appreciated.

Simple issue.. Nothing special needed. Always treated very respectfully.

It was nice and relaxing and they had a lot of cars to choose from.

Scott and Larry are the best to work with

Good service

Car delivered did not come as expected. Drove a vehicle with a moon roof and delivered without one.

Great service as usual. Fair pricing

Got my car in and out faster than expected.

went well

Service advisor who checked me in was great. Austin was great checking me out and gave me his business card.

Very courteous and professional service. Austin did a fantastic job and kept us updated and informed on service to our vehicle.

The minute we walked in, they knew what we were looking for. A shocking surprise to us. Had a car for us parked right in front. That was our car . Closing was fast and no pressure. Being of grandparent age they explained all the new "tech" stuff to us. Would go back there again if needed. Thanks for such an easy experience.

Efficient and had car done when they promised

Had a couple of unexpected repairs come up over the weekend. Ben B. worked me in and got my car back on the road. Thanks for that.

Great customer service

Overall the experience went relatively well. I was confused about cars being washed. Another customer was asked if she wanted her truck washed and I was not asked. I assumed the difference was the size of our vehicles and that mine would automatically be washed or at leased vacuumed and it wasn’t. This is only my 2nd time having my vehicle serviced at your location & I couldn’t remember if vehicles being washed was a standard practice. My service representative seemed less than enthusiastic when interacting with me. Instead of taking it personal, I decided to share my experience.

Friendly service.

Everyone is professional, helpful, and friendly at Bommarito. Having the option for Saturday service is a big help for us too!

great experience

fast attention to the issue and was corrected in a timely manner. I enjoy working with Joe.

AWESOME EXPERIENCE EVERY TIME! A++++ Great staff! Very helpful!!!

Scott was great, was able to show me just what I was looking for and once we made the decision to buy - he guided us through the process seamlessly! Also, showed me all the new features of my truck before I left the lot! Great Experience!!

Everyone involved was both friendly and professional and it made the transition very easy. It’s or fifth vehicle in a row we have purchased from them.

Quick, easy in and out, friendly and knowledgeable advisor.

No problems

Excellent work fast

Colleen made getting a car so easy !!! She took the time to show me how all the gadgets work on car. It was an overall great experience!!

My experience was great!

Joe is amazing! Always satisfied.

I appreciate the dealership opening on Saturday which give customers who work Monday thru Friday the chance to get there vehicle service. The service that I receive was fast and not a long wait which I really appreciate.

Needed new tires, tire rotation, four wheel alignment, oil change and to have the brakes checked. The service department at Bommarito Buick in Ellisville took care of us completely and efficiently. We also got to see an old friend and sale representative, Tim McCoy. Thanks guys

Joe is

Projected a week long repair and finished in three days!

Should verify emails so you don’t get poor reviews

They were very accommodating during the purchase of my new truck

Getting back to me on what was going on---- Non existent Doing what was stated to do ------ non existent

In and out as scheduled. Is why I keep coming back.

Your service advisor JOE always does a great job taking care of my vehicles.

Great service

I had an issue with my engine light one and after some waiting and the guys researching the problem it was fixed with NO CHARGE!!! How great is that.. Merry Christmas Bommarito You guys ROCK..

Quick and friendly service

Frank, my salesman, was always willing and able to help get me into my new car that I love. He answered all my questions and he was a professional. Everything was a great experience.

Colleen Torpea helped through the whole process from ordering to delivery to purchase. She made the dealership experience fast and easy.

On Dec.9th I had the GM Seasonal Car Care performed on my 2024 Buick Envision. Total price was $111.18. When looking at the dealer website later on that evening, listed was a coupon for 10% off all services performed at the dealer. Coupon code 39. Coupon to expire on 12/31/2025. I feel I should have been informed about this savings when I brought my car in, or when I paid for the service after it was performed. It was not offered to me. I find this very disappointing. I was satisfied with the worked performed and the courteous personnel at the dealership. Thank You Thomas Jung ****

Joe and the whole service department are excellent!! And don’t forget how great the mechanics are!! You won’t be disappointed!!!!

Joe is always helpfull.

Great customer service, ease in getting service appointments scheduled and timely completion of service.

Very courteous & did everything they said they’d do

Wonderful service! Everyone so nice!

I wish I had that service adviser every visit! Super nice and a very pleasant person! Cudos!

friendly easy to deal with very informative a very enjoyable experience

Scott and Larry were excellent in getting my new car ready and I am very happy with my new car

I decided to wait for my car and Ben was able to turn it around in a reasonable time for my inspection. I really appreciate the service manager Ben accommodating me when I didn’t understand drop off versus wait and I decided to wait.

This was the easiest and best experience I've had when purchasing a car.

Friendly service department. Thorough explanation of repairs.

Repairs made in a timely manner Everything completed as requested

It was by far the easiest experience I've ever had buying a vehicle. Our sales rep was great! Colleen I believe was her name. We were in and out in less than 90 minutes and that included a test drive

Always good service

Employees are very professional. I had a last minute change in my plans and was unable to wait for my car, but the service was still completed in a timely manner.

First, my trust level is very high based on years of service. Second, the quality of work is exceptional. Third, I was shocked at the cost of my tire rotation. I actually asked my service rep if something was left out. My bill was under $30.00.

Was completely satisfied

The wait wasn’t too long. Show kindness and professionalism.

Awesome experience!

Very friendly and efficient clean environment

Great experience

Great dealership Larry and Tim do a great job!

Excellent as usual..

Fantastic buying experience!

My experience was great! Colleen was my sales person and she was very good. We went during the evening when it was slower so that helped with it not being too crowded but overall it was a great experience and everyone was very nice.

Worked with us well, kind and made things simple.

Great sales person. Not pushy

They were so nice and my weight wasn’t long at all. The guys in there are very nice and kind.

Service department is awesome! Got our car fixed in one day.

Best service ever

Great service

Oil change was fast and the staff was professional.

Great

Diagnosed my truck's issue and corrected it quickly. Appreciate the free shuttle service.

Joe W. called to tell me that other parts were needed to do a proper job with no additional labor cost. Very appreciative of this courtesy to have a complete job instead of having to come back later to fix at an additional cost. Thanks again Joe. You're the best.

Easy and efficient

All my oil changes have been good but the first one I got I didn’t notice right away but when it started getting warm and started using my air conditioning I started smelling a burning smell so I opened the hood and apparently who ever changed my oil that time didn’t put my dip stick back in and left it on top of the motor. So that is why I have oil all over my engine and that is why I don’t need a diagnostic oil leak