Our Reviews

Friendly staff Car was complete ahead of schedule.

Ben took good care of me, in and out.

Na

Efficient check in and out. Work performed well and at a good value.

It was a wonderful, easy and quick experience

I received a call explaining what needed to be done as well as some additional general maintenance suggestions and prices. My car was completed in the timeframe provided.

Took an extra day, but like dealing with Ben.

Joe, the service advisor did not appear to know how to do his job or how to listen to the customer to learn what needed to be done. I scheduled the appointment online and included details as to what needed to be done and even included the Service Bulletin number that needed to be checked. He claimed there was no information in the appointment despite the fact that someone called me on the phone after making the appointment to confirm what we needed done. Joe was also the least helpful and least friendly service writer in the lane, of course, my luck. Austin was great, but unfortunately, I was stuck with Joe because he wrote up the ticket. In addition to the service and safety and emissions test, and the bulletin, I asked them to check for oil leaks and Joe calls and says the tech says you need a new front cover and turbo lines and that will be $3350 with more further explanation as to the actual talk parts and labor required. I asked if more detail oils he included on the repair order and he said yes. Zero additional detail was provided. $3k oil leak repair on a $9k car… with zero detail and then you want to charge me $150 for a bogus diagnostic fee?! Sure. Grab your money now because that’s the last you’ll get from me. Bommarito lost a customer. Sadly, this is the second issue we have had with a Bommarito service department in a year after facilitating the purchase of hundreds of thousands of dollars worth of cars from you over the past decade or more.. No more.

Missing carpet fastener under glove box. I said you do paint sealant on truck i would accept the $27000 trade price. I'm so sure that was done. No paper work

Good

I had my vehicle in for various fluid changes. While the vehicle was already up in the air, the tech looked at the two front struts. I know times are tough, but charging me the $250 diagnostic fee for glancing at the struts is outrageous. Then, at time to pay the invoice, there is an upcharge for using a credit card. This was my first visit to Bommarito GMC, and it will be my last.

All things went well

Almost 2 hours for an oil change and no wash due to personnel shortage. Fully trust the mechanical service.

Very good!

Ben is always great!!! Trust his recommendations and care for my vehicle.

I got there a little lake but they still see me in the service was nice.

Best service department in metro St Louis Joe and Austin take great care of me. The mechanics are top notch!!!

always a great job and great people!

My husband and I were very pleased with the experience we had. We found a Great deal! It did not take all day. Our sales rep. Dave Anderson was awesome! We were in and out right away. Thank you Dave for making this deal sweet and easy!

Service was in a timely and efficient manner.

Made an appt. online for 845 and did not get truck back until 130. I think anything over 2 hrs. is excessive given an appointment.

Technician was professional and explained to me what his recommendations were.

Stephanie and Corey and Scott were all amazing!!

They were expecting me. They knew my name. They got the work done quickly. They proactively used my points to cover the cost. I left with no out of pocket expense. All was great..

5 STARS! After researching online what I wanted in a 2025 Acadia I went to Bommarito GMC and met with Tim McCoy and Dave Anderson. I had a window sticker of exactly what I wanted. They did not have the exact one on the lot but assured me they would find what I wanted. 4 days later they located the exact Acadia that I wanted and said it would be ready Friday. We went Saturday morning and purchased the exact vehicle I wanted. Great experience. Will always return to Bommarito as this is the 3rd new vehicle we have purchased from them in 4 years. They always find exactly what we are looking for! Tim and Dave were so easy to work with. I knew they would find my car for me and they did!!

Rich was really personable and friendly. He didn't try to oversell or push us to buy a vehicle. He went through all of the vehicle's gadgets so we knew what all it could do. We had tested a Buick at another dealership and the salesman was rude and made us feel like we were wasting his time. Rich didn't make us feel that way at all. We appreciated that and also him talking to us, not at us. He was a great salesman. The financial process was also a smooth process. We were in and out within an hour, which we appreciated since we had our baby with us. There was no pressure to buy additional add-ons. The entire process, start to finish, was a great experience.

It was uneventful, just the way I like it. All service reps were attentive and wanting to help, I’m very satisfied.

everything went really well.

I received very courteous service and the work was completed much more quickly than I had expected!

I brought my GMC Sierra in because the sound would stop working. After the "repair", not only do I still have the problem now the system is so slow it is pretty much unusable. Probably not the service peoples fault but they definitly did not make it better with the software update.

Was a great experience and the staff were very welcoming and i will definitely be back for regular maintenance visits.

Quick and efficient

Joe and the staff were great. They took care of tire problem but unfortunately the brake squeaking issue was not able to remedy because of a manufacturer’s problem with brake pads.

Helpful

The warm welcome was greatly appreciated as a female it can be a bit intimidating due to all males workers- The service center staff was very friendly-

Great job do not like extra charge for using GM credit card

On time, very polite service associate, good experience

I was pleased with the service that I received at Bommarito GMC. Mechanic Ben was respectful and knowledgeable.

NA

Bommarito was good to work with, nice gentleman working there

I recently had an amazing expirence of working with Cameron! He was definitely one of the best salesman I have seen! He was extremely professional, knowledgeable, and attentive. He answered every single question and if had any doubt he asked managers right away. He was extremely attentive to my needs as a first time car buyer right out of college he respected I had a budget and did not push me at all. He even let me take the car home to test drive it over night because I was going back and forth between two cars. Cameron made the expirence less stressful and more enjoyable. Not only was he professional he was genuinely enjoyable to be around. I was extremely happy about my purchase of my car and if you are in the look for a new car make sure to see cameron!!

Great experience and a great price. I drove almost 11 hours one way to purchase a truck from you. I appreciate having everything ready to go so after a long drive we could just sign and go really quick. Thanks for the deal and the quick service.

The staff was friendly and kept me appraised of my auto explained what the problem was and what the cost was.

Courteous and expedient.

Dave was great to work with and has been helpful after purchase

My car buying experience was exceptionally easy. The car was ready and waiting at the preappointed time, the paperwork in order and could not be happier with my purchase.

Ben B. Has done Great

Friendly, caring & personable.

.

Everyone is always courteous and completes the service on time

Joe Whitaker is a real pleasure to have as our service manager. Always prompt and thorough.

Easy to schedule and very nice people. Kept me updated on progress of service.

I get a comprehensive "wellness check" in addition to service of my Yukon XL. The service people are qualified.

I was very disappointed in the customer service. Last Fall (Nov.)I called the Buick Service Dept. to ask a question about the need for an oil change when my car had less than 1000 mi. but getting message to change oil. I left message & phone # twice—no one ever returned my call. The car wasn’t driven all winter(5Mo.)because it was left in Chesterfield while I was in Fl. I went in 7/08/25 for my first new car oil change (mileage 1,167) expecting it to be free & instead $110.00. I had also called Mazda service & asked if an appt. was needed for my husband to talk to some one about his new Mazda’s radio skipping stations & was told “No, just stop by.” He went that same day after we brought my Buick in. Mazda ignored him, no one asked to help him. Instead they turned & walked away. I guess we’ll have to try another Buick/Mazda Service Dept.

Good communication

EXCELLENT, FRIENDLY AND COURTEOUS

Very easy to schedule an appointment and very thorough with the service.

It was bad day UNTIL...I went to the garage and tried to start the car and ooops a dead battery. Called for road service and they finally jumped the car and I was away. But, would the car start again if I stopped? So I decided to go to Bommarito Buick. I was told that really test things out could not get done for about 3 hours. I had a doctor appointment much sooner. The service agent said he could do a test, but it may not tell us much. He tested and the battery was dead. I am not sure exactly what all happened, but not that long later a new battery was in my car, battery had been replaced under warrantee, and I made my doctor appointment. Great job by the service agent and my day improved greatly. I really did appreciate it.

Simply hit the job done and the car back in nice shape given major interior Work had to be include to get the rroauu in r done

Prompt service, comfortable waiting room, kept well-informed of needed service for the Buick Encore.

Waiting area should have info about TV use, snacks, and soda

Nancy O was so helpful, kind and personable. She really made the car buying process easy and stress free! The finance team was great also! Stress free buying experience!!! Thank You!!

Dave went above and beyond to deliver my vehicle .10/10

Service was fast. The people are so kind.

Everything went as planned

It's dreadful....I love using you guys for my service as I like to think that the dealer is the expert on the type of cars they sell. However, the wait times are horrendous for a an oil change and regular service. There's no loaner car to use, and the "shuttle" to take me home is just a tech or porter taking time out to give me a ride in one of the cars you have for sale... then i have to find my own ride back. That said, those things are what they are and i can deal... but how come there is no report form the "27 point" inspection which is supposedly happening when you perform the service?

Pleasant experience

Service was exceptional. I paid with a credit card and didn’t particularly care for the 1.5% charge for using it.

Visit was completed on time or before promised time.

all fixed except the squeak in backseat will have to bring it back

It took a long time but the staff was very apologetic and kind, so overall good experience

Got there early and was waited on immediately Was out with oil.change and rotation in 1.5 hours. Service was good

Great service

Prompt, knowledgeable and professional.

Great

I dropped off my vehicle on Friday, made work arrangements to accomplish. Service department never reached out to me and I texted near the end of the day to get an update. I was then told that they didn't get a chance to look at the truck that day and it would carry into Monday. I expressed my dissatisfaction about the lack of communication and I was then "coached" on the fact that the dealership had techs working overtime. Very limited apology and the text string ended on a negative tone. I will never bring my vehicles back to this dealership for service. I got the sense that they were too busy to focus on customer service and my questions were an inconvenience. When they closed my service order with the payment, there were also no questions asked about the experience. Terrible experience overall.

Great

Very professional and helpful.

I side swiped a gigantic boulder. Blew out the tire and torn up the bottom right side of my Buick Regal Sportback. Bommarito Collision did a phenomenal job of fixing the passenger door and rocker panel. "Harold" worked on my car and the attention to detail and care he took to make it perfect was exceptional. The entire crew at Bommarito Collision -- from receptionist to estimators to collision crew is unbelievable!

Scott Brotherton made what I anticipated would be a stressful experience an informative and enjoyable one instead. He listened. He was patient answering my questions and didn't waste time on features that might be important to others, but were not to me. Cory Laneman, your Finance Manager, is obviously knowledgeable and experienced. He moved through the paper-pushing smoothly, but thoroughly. I'm also impressed with Scott's service after the sale. I'm from Kansas, so it would have been easy for Scott to ignore my concerns after I returned home from his dealership in Missouri. Instead, he returned my emails promptly and followed through immediately with the promised shipment of floor mats, etc. Thanks to both Scott and Cory. All in all, the experience turned out to be unexpectedly straightforward and pleasant.

Service advisor got all the paperwork done quickly and utilized the service coupons I had printed. Job was done in approximately an hour. Oil life was reset. Wish they would have adjusted air pressure in tires to recommended pressure. I was satisfied with the job.

Good as usual

Stellar customer service. All the representatives are clean cut and professional.

I have lived in the West County area my entire life and am very familiar with the Bommarito family. My husband and I heard a noise while turning at low speeds in our 2021 Suburban. When I dropped it off, I told them it sounded like it was coming from the front and only while turning, possibly CV related. We didn't hear anything for 3 days, when someone named Ben called and told us it could possibly be the rear end and GM has a bulletin requiring them to change the fluid 3 times and drive it a specific way. If that doesn't fix it, they'd replace the rear end but if it did fix it, it would cost roughly $500 in parts and labor. My husband and I couldn't believe it would be the rear end because the noise we heard was clearly coming from the front, but at this point we were already $300 in for labor. We never heard back from Ben, but 4 days later my husband called and was told that Ben was not in, but was put in contact with Joe. Joe told him the vehicle was still being worked on and that when they get the ticket written up, they'd call. Less than 10 minutes later, Joe called me and left a message saying it was ready to come pick up. When I got to the dealership, Joe was less than friendly and even less helpful. I asked him what was wrong with the vehicle and what work was performed, to which he responded, "I already told your husband." I asked if he could tell me as well, he said, "we changed the fluid in the rear end, just like we told you we would." After I paid almost $500, it is still making the same sound it was making when I dropped it off. I feel like this was handled very poorly and we are very disappointed with what I thought was a reputable dealership.

Had to wait a long time for the appointment and requesting a loaner is difficult to accomplish.

Joe and his team always is outstanding.

Everything turned out great

Quick and efficient

Coupon online oil change 4:15 appt. States courtesy check multiple items, tire rotation and AC Delco 6 qt Dexos1 synthetic oil and filter. Techs left at 4pm no courtesy check. Tires not rotated as I know the scratches on road wheels but advisor said they did? Receipt shows Valvoline oil installed not Dexos1 like car has its whole life = Really!! Bommarito Nissan down Manchester rates a 10 but Buick store 4 this time around.

Always an easy, wonderful experience

Joe handles the service better than expected, every time.

everyone is very nice the work is always perfect and on time

Very helpful and courtesy service staff. My Buick Encore had an unusual issue, but they were persistent in trying to find the problem. They were transparent about everything. The problem was found and repaired. I appreciate the good service and honesty. Highly recommend Bommarito Buick for service.

I got the vehicle I wanted for the price I wanted. The salesman, Tim, was very kind and courteous and explained everything very well and answered all my questions.

Convenient location, friendly & informed staff, nice waiting room. I always feel recommendations for service needs are valid and in my best interest.

Joe Whitaker is always a pleasure to deal with! He is very timely in returning calls. He is very patient in answering my questions and very accommodating. I was able to arrange for a Saturday service appointment, but needed to drop the car off on Friday and arrange for a Sunday pickup. Joe made it all easy-peasy!

Advisor was kind and got my vehicle in and out quickly for service. Great job.

Thorough and complete

Got me in and out

Colleen was a great sales person. She was on top of everything and made the sale very smooth and painless. All the paperwork was wrapped up quickly and we were on the road in our new vehicle promptly. Overall the deal was very pleasant.

Everything explained and service performed in a timely manner.

Great experience

Was greeted by staff as soon as I got to the front desk, very detailed experienced technician, Told me where the waiting room was, water and coffee machines. Was told updates would take 1/1/2 hours to complete, it was right on time, CS rep brought paperwork to my seating area

Very efficient.

Quick and timely service. Service personnel were friendly and courteous.

Great service

no issues and questions we had answered

Bommarito is never a cheap price, but it's always a good value. The service work is done promptly and well.

Scott my salesman was very knowledgeable and exceptionally helpful and patient in trying to get me into the exact right truck.

I had arrived early for my appointment and was greeted by Joe in the drop off area. They had my vehile serviced and ready to go within an hour. Another good experience at the service center.

Quick and easy

work was completed for the oil change how this was the second time its been in for a rattling noise in the second row seats and its not fixed

The minute we walked in, they knew what we were looking for. A shocking surprise to us. Had a car for us parked right in front. That was our car . Closing was fast and no pressure. Being of grandparent age they explained all the new "tech" stuff to us. Would go back there again if needed. Thanks for such an easy experience.

I trust that everything that was done needed to be done. However with the mileage of my vehicle some could or should have waited. It would have made things easier to handle on a seniors budget. The vehicle does seem to perform better so a big Thank You for that.

Everything was good.

Colleen was phenomenal with the whole process. She was extremely knowledgeable and helpful from start to finish and really made sure I got the best experience and everything I wanted in my truck and more. Everyone on the finance and managerial side was also amazing and I appreciate Larry and the bommarito team for all their help and will definitely continue to keep coming back.

Our salesman, Dave Anderson, spent a lot of time with us to help us find the right car.

Everything went well on my first maintenance service visit which just so happened to include a needed GM recall. Thanks for the great service that I received on my first visit.

The repair was done faster than I expected.

I came in for engine light on oil change and tire rotation

Very good they take the time to make sure it. Is done

quick and easy and love my envista

The service representatives were quick and polite

It was nice and relaxing and they had a lot of cars to choose from.

Scott and Larry are the best to work with

Great customer service

Friendly service.

Friendly experience with all I Met there. Even after I had a problem to solve .

Great communication and very professional service

Staff very friendly in.

Great service!!!!!!!!!!

Better availability than the dealership I bought my vehicle from.

Dealer service rep was awesome and not confusing like so many others . Very clear communicating what my warranty entails .

Great

My salesman Scott was very polite, patient and knowledgeable of the product that I purchased. It was probably one of the smoothest vehicle purchases I have experienced. Thank you!

Good experience

Efficient and had car done when they promised

Overall the experience went relatively well. I was confused about cars being washed. Another customer was asked if she wanted her truck washed and I was not asked. I assumed the difference was the size of our vehicles and that mine would automatically be washed or at leased vacuumed and it wasn’t. This is only my 2nd time having my vehicle serviced at your location & I couldn’t remember if vehicles being washed was a standard practice. My service representative seemed less than enthusiastic when interacting with me. Instead of taking it personal, I decided to share my experience.

Joe is amazing! Always satisfied.

I appreciate the dealership opening on Saturday which give customers who work Monday thru Friday the chance to get there vehicle service. The service that I receive was fast and not a long wait which I really appreciate.

I made an appointment 3 weeks in advance and dropped my car off the night before because I had workmen at my home. My appointment time was 9:00 but it was never looked at until 1:30. It needed parts so I did not get it back until the next afternoon at 3:00. When I asked why my car was not serviced at my appointment time I was told those who stay get preferential service treatment and since I was not sitting there my car was pushed back until they could find time. Had they taken it at 9:00, could the part have been ordered then and delivered in time to get it back the same day.... hard to say but, the dealership sure didn't try.

The particular problem hasn't come back up but this morning the radio was on but had no sound

My experience was great!

Getting back to me on what was going on---- Non existent Doing what was stated to do ------ non existent

In and out as scheduled. Is why I keep coming back.

Colleen Torpea helped through the whole process from ordering to delivery to purchase. She made the dealership experience fast and easy.

They were so nice and my weight wasn’t long at all. The guys in there are very nice and kind.

Always good service

Employees are very professional. I had a last minute change in my plans and was unable to wait for my car, but the service was still completed in a timely manner.

First, my trust level is very high based on years of service. Second, the quality of work is exceptional. Third, I was shocked at the cost of my tire rotation. I actually asked my service rep if something was left out. My bill was under $30.00.

Great experience

Great dealership Larry and Tim do a great job!

Had a couple of unexpected repairs come up over the weekend. Ben B. worked me in and got my car back on the road. Thanks for that.

Great service as usual. Fair pricing

Very courteous and professional service. Austin did a fantastic job and kept us updated and informed on service to our vehicle.

Quick, easy in and out, friendly and knowledgeable advisor.

fast attention to the issue and was corrected in a timely manner. I enjoy working with Joe.

AWESOME EXPERIENCE EVERY TIME! A++++ Great staff! Very helpful!!!

Joe is always helpfull.

Great customer service, ease in getting service appointments scheduled and timely completion of service.

Wonderful service! Everyone so nice!

I wish I had that service adviser every visit! Super nice and a very pleasant person! Cudos!

Great sales person. Not pushy

Easy and efficient

They got me in and out very swiftly! They informed me of other issues that I was not aware with my vehicle and did not presser me to get it done that day. I always love the service that they provide.

My experience was good. Frank was very nice and helpful and the process was pretty smooth. I was disappointed that my sales tax couldn’t be included in my monthly payment, this makes things so much easier when it is.

Because of a known recall the vehicle had to come in for evaluation, and now that the issue was not identified now we are required to use a different oil and pay $220 for each ongoing oil change - all because of a manufacturer issue. Why would we now be responsible for paying more for a different product because the manufacturer made mistakes? This is something GM should be dealing with, we pay for the usual oil change but Gm covers the extra because they created the issue. Set up for a class action lawsuit against the dealer by now requiring a higher service due to manufacturer defect.

Everything got done and also my battery needed to be replaced, which was much appreciated.

Simple issue.. Nothing special needed. Always treated very respectfully.

went well

Service advisor who checked me in was great. Austin was great checking me out and gave me his business card.

Needed new tires, tire rotation, four wheel alignment, oil change and to have the brakes checked. The service department at Bommarito Buick in Ellisville took care of us completely and efficiently. We also got to see an old friend and sale representative, Tim McCoy. Thanks guys

Scott was great, was able to show me just what I was looking for and once we made the decision to buy - he guided us through the process seamlessly! Also, showed me all the new features of my truck before I left the lot! Great Experience!!

Quick and friendly service

This was the easiest and best experience I've had when purchasing a car.

Service department is awesome! Got our car fixed in one day.

Awesome experience!

Friendly and knowledgeable employees. Diagnostics and work to fix problems were done in a timely manner.

As usual, TOP NOTCH service.

I just don't like paying extra for using a credit card

Car delivered did not come as expected. Drove a vehicle with a moon roof and delivered without one.

great experience

Joe is

Projected a week long repair and finished in three days!

Frank, my salesman, was always willing and able to help get me into my new car that I love. He answered all my questions and he was a professional. Everything was a great experience.

I decided to wait for my car and Ben was able to turn it around in a reasonable time for my inspection. I really appreciate the service manager Ben accommodating me when I didn’t understand drop off versus wait and I decided to wait.

Friendly service department. Thorough explanation of repairs.

Great

Diagnosed my truck's issue and corrected it quickly. Appreciate the free shuttle service.

Worked with us well, kind and made things simple.

Everyone was kind and extremely helpful, and given my situation, they helped me get into a great vehicle. The entire experience was smooth and stress-free. They towed my trade-in so I didn’t have to worry about it, returned my rental for me, and I was able to drive away in my new vehicle. They were never pushy—just genuinely helpful—and made me feel comfortable and confident in my decision.

Tim McCoy was very helpful and polite. GM, Larry, helped resolve an issue quickly. Very good experience.

No problems

Everyone is professional, helpful, and friendly at Bommarito. Having the option for Saturday service is a big help for us too!

They were very accommodating during the purchase of my new truck

Your service advisor JOE always does a great job taking care of my vehicles.

Scott and Larry were excellent in getting my new car ready and I am very happy with my new car

Best service ever

Great service

Oil change was fast and the staff was professional.

Joe W. called to tell me that other parts were needed to do a proper job with no additional labor cost. Very appreciative of this courtesy to have a complete job instead of having to come back later to fix at an additional cost. Thanks again Joe. You're the best.

My experience was great! Colleen was my sales person and she was very good. We went during the evening when it was slower so that helped with it not being too crowded but overall it was a great experience and everyone was very nice.

The experience was great. Joe was excellent in communication with me. The only problem was I had to wait until after the holiday season to find out about my vehicle.

Everything went very smoothly. The work was completed in a timely fashion, and I was notified that my car was ready for pickup.

great customers service

Good experience

Service writer was very professional and helpful with the questions that I had about the operation of the vehicle.

Joe treated me very respectfull and great experience from dealer service department

Honest with completion schedule given short staff

My car was completed at promised Helpful friendly people

Service was quick and efficient. Waiting room was comfortable.

Tim Mccoy the sales associate delivered.

Colleen was great to work with. She took good care of us.

Was completely satisfied

The wait wasn’t too long. Show kindness and professionalism.

Fantastic buying experience!

All my oil changes have been good but the first one I got I didn’t notice right away but when it started getting warm and started using my air conditioning I started smelling a burning smell so I opened the hood and apparently who ever changed my oil that time didn’t put my dip stick back in and left it on top of the motor. So that is why I have oil all over my engine and that is why I don’t need a diagnostic oil leak

Always first class service. Tech’s are knowledgeable and friendly and provide excellent follow up. Invoice is sent via email prior to picking up vehicle which is nice and the provide a courtesy car if you live within a reasonable distance. Highly recommend.

Joe explained everything that was needed for this service today. We appreciate all his help, not just today but over the years we have serviced our vehicles.

AWESOME EXPERIENCE AS ALWAYS! A++++ MUCH APPRECIATED.

Everyone is always pleasant and helpful.

Good service

Got my car in and out faster than expected.

Excellent work fast

Colleen made getting a car so easy !!! She took the time to show me how all the gadgets work on car. It was an overall great experience!!

Everyone involved was both friendly and professional and it made the transition very easy. It’s or fifth vehicle in a row we have purchased from them.

I had an issue with my engine light one and after some waiting and the guys researching the problem it was fixed with NO CHARGE!!! How great is that.. Merry Christmas Bommarito You guys ROCK..

friendly easy to deal with very informative a very enjoyable experience

Joe and the whole service department are excellent!! And don’t forget how great the mechanics are!! You won’t be disappointed!!!!

Overall it was a good experience!

I purchase all my vehicles from this dealership along with getting all service done. Our service advisor is always Joe who is excellent! The staff is the reason I continue to use amd refer others to Bommarito!

Everyone was professional as well as informative during the entire process. We are very pleased with the service from beginning to end. Steve Nodiff is a champion salesperson.

All questions answered quickly and completely. Quick delivery process.

Should verify emails so you don’t get poor reviews

Great service

On Dec.9th I had the GM Seasonal Car Care performed on my 2024 Buick Envision. Total price was $111.18. When looking at the dealer website later on that evening, listed was a coupon for 10% off all services performed at the dealer. Coupon code 39. Coupon to expire on 12/31/2025. I feel I should have been informed about this savings when I brought my car in, or when I paid for the service after it was performed. It was not offered to me. I find this very disappointing. I was satisfied with the worked performed and the courteous personnel at the dealership. Thank You Thomas Jung ****

Very courteous & did everything they said they’d do

Repairs made in a timely manner Everything completed as requested

It was by far the easiest experience I've ever had buying a vehicle. Our sales rep was great! Colleen I believe was her name. We were in and out in less than 90 minutes and that included a test drive

Very friendly and efficient clean environment

Incredible support from the service team. Ben did an excellent job and we will not only have our vehicles serviced by Bommarito but will ONLY buy from you going forward! Thank you for going the extra mile to make it a great experience.

The service team went above and beyond as always. We will always refer friends and family to Bommarito.

Great experience! Frank and Larry where great and extremely helpful!

Frienly sevice

Ben had great communication and listen to what my concerns where and my truck was fixed right. Took to different dealer prior that didn’t seem to listen to my concerns.

Great service

The repairs took longer than expected. The reason given was that the technician ran into unforseen issues. The reason for the repair was that the timing belt needed replacement. I later found that timing belt issues are common on GMC Terrains, at least those in the same year of manufacture as mine. Something like 2010 to 2017. You'd think they'd figure out a way to avoid the problem. First vehicle I ever had to replace a timing belt on, and I've owned many vehicles well into high mileage territory. I'm sure the repair was done properly, but it came at a very high cost, even beyond the upper end of cost reported by other owners.

Joe is a great service adviser. Gets things done

Joe Whitaker is my service advisor. He is excellent. If there are any concerns, he seeks me out right away (I wait for the car) and be resolve them.

Tim was great

Everything was great! Work done on time! Thank you.

Everything was great Joe and Austin were both kind and professional. Drop off and pick up had no issues. Thanks

You guys are knowledgeable and on top of your Stuff unlike suntrup. It maybe closer to my house but I will drive the extra distance to you going forward

The technician was very nice and professional.

It was a great experience from start to finish. They were welcoming when you arrived, they discussed what they would be completing on your car and then they verified you had the correct ride service. Then when the work was completed they called you. Then when you arrived at the dealership they reviewed what they went completed and brought your car out and thanked you for your service appointment. This experience was 1 million times better than the service at Lou Fusz GMC on page where I purchased my car.

Service was excellent. The service writer explained what was needed and the cost of service. Everything was handled in a timely manner.

Great people, great price very efficient

My service consultant, Joe Whitaker, always takes care of my vehicles in a professional and courteous manner.

Good interaction and communication with customer so no surprises!

Service was completed, but it took significantly longer than what was originally quoted. More importantly, my vehicle was not cleaned as promised. I was told there were no porters available, which was disappointing given that this was part of the advertised service.

Frank was very accommodating to our needs. He made the process seamless.

First time at your service department and all went well. No issues, problems, complaints. Good job.

Na

Always on time, efficient and friendly. Austin is great!

Ben (in service) took the ‘24 GMC Canyon in for a day and recharged the battery after it had lost its charge while sitting in the garage for two weeks while I was on vacation. Ben did not charge me for this service.

I made my appointment through the GMC/Buick app. I was in and out in proper time. My service advisor, Austin, was polite, attentive and courteous. I appreciate receiving amazing service (which is honestly rare to receive most places). Good job as always Bommarito GMC/Buick

Knowledgeable. Helpful

Good experience

Everything was great dropped it off about an hour and a half later got a phone call to come and get it definitely use them again with my 5000 miles are up great job to Rose for helping me on the phone appreciate it

Excellent as usual..

Austin Brown was most accommodating and very professional with great service.

I do not like the idea that in order to get service in a timely fashion a customer has to be there waiting. I was told that if I dropped my car off for service the night before or in the morning I would have a diagnosis, at the latest, the next day. Then a decision would be made as to what to do.. that's tying my car up for 2 days. BUT, if I sat there and waited I could have the diagnosis and repair in 2 1/2 hours. I have complained that why not do the cars at their appointment time and complete the work. Someone sitting in the waiting room should not take precedence. Even though a person has an appointment and shows up early they should not bump another car owner out of their dedicated service time because they have the luxury of staying. There are only so many hours in the day and I would love to drop off my car, complete a few tasks and return when called. I'm waiting but just not in the crowded germ filled waiting area. ( many customers were sitting there wearing masks). When I was there you ran out of seats in the waiting room and people were looking else where in the building to sit.

On time, efficient, professional.

Austin in service is excellent!! The mechanics are top of the line!!!

They do a fantastic job every time. Been servicing my cars here for well over 40 years! Highly recommend them.

fast and friendly

It was good and disappointing. One issue was resolved but other issues occurred. I did get an apology and that’s that…!!!

Great

Friendly staff Car was complete ahead of schedule.

Work that was agreed to was done. My Service rep also helped me with GMC rewards account. I really wish I could remember his name but it escapes me right now. He was very joyful to work with.

Ben Bollinger was excellent... easy to work with.

Very professional, customer friendly and the location was clean and my appointment was kept as scheduled

Very easy to work with

Great

Excellent service

Bommarito Service is outstanding.

Service dept. at Bommarito is so good, we haven’t bought a car from annyone else for over 20 years!

Service was outstanding

Ok but my brand new truck is a dealership making a nosie and shutter that nobody can firgue out kinda of aggravating

My purchase was fast and effortless. I would highly recommend Bommarito Buick GMC!

Service techs did a great job of getting my car completed by noon so that I could make an appointment that afternoon. They had it done by 10:30 am.

Bommarito's Collision Center did body work including repair of chipped paint and rust areas. The results are great.

Excellent.

We brought our GMC 2026 Acadia in for an oil change and tire rotation. We arrived early and were served immediately.

They were fast and very courteous!

Tim is great. 👍🏾

Excellent sales experience with Scott and Larry. They made sure that I was happy with my new car

Very courteous salesperson. She was very knowledgeable and helpful!! The service department took excellent care of a couple of concerns. All around great experience and I love my new Envision!!

Very pleased with my service advisor Austin. Kept me informed throughout the process of completing the repair.

Ben B took good care of me.

Very Thorough and helpful.

on time and fast

Great service

Appointment time was quick and accommodating to my schedule.. Loved how the service consultant worked out an acceptable time for my schedule. The work was precise and exactly as stated. Done on time at the agreed price! Thanks Joe and Keith!

I ALMOST WALKED OUT ON PURCHASED AFTER WAITING ALMOST 2 HOURS FOR THE FINANCE MAN TO FINISH MY SALE. HAD TO GO TO BOMMARITO DEALER NEXT DOOR TO DO FINANCING DUE TO ALL FINANCING PEOPLE OFF AND ONLY ONE FINANCE PERSON FOR TWO STORES. MY WIFE ON OXYGEN AND SMALL UNIT WE HAD WAS ONLY GOOD FOR 5 HOURS. WE GOT TO BRUICK/GMC DEALER AT 1.00 PM AND DID NOT LEAVE UNTIL 5.30 PM DO TO THIS WAIT. NOT HAPPY WITH THIS SERVICE. JOHN F HAMILTON E MAIL jfhvrh@aol.com

My normal maintenance routine with oil change/tire rotation was done rather quickly. They also let me know about the recommended maintenance that is due but did not push me into it.

Very courteous staff but two hours waiting for an oil change and tire rotation is totally unacceptable. And the txt system that shows where your vehicle is in the process is a joke. I was out the door in my car and the app said it was only in the second stage - inspection

Dealership was very helpful with finding me the right vehicle. Service was amazing. Scott Brotherton made this experience amazing. Won’t buy another vehicle if it’s not through him.

Long waiting

Joe Whitaker is always a delight! He is responsive, considerate and informative. I had a tail light warning on my dash. I called Joe, who was friendly and cheery as always. He fit me in for an appointment within a couple of days any promised me he would have me in and out within an hour—which he did. Great customer experience!

Friendly.fast and efficient

Our salesman Scott Brotherton was a joy to deal with.

The guy at the place came into the waiting area called a customers name. I thought it was my Name and he said sorry for calling you the wrong name and Rang me out and then I got in my car and realized that my oil change sticker was not changed and my Card was charged for someone Else service . It got voided though

good customer service

Always appreciate the quality care

My only problem was with the service advisor who had a very angry tone of voice when I had questions about the service being performed, other services you offer and the condition of the vehicle when I picked it up. I understand that not every request I had could be accommodated, your car wash is apparently broken and your pickup/ drop off service is not what it was but I don’t need to be talked down to or spoken to in the tone that I was. I also don’t think it is an unreasonable request to see the part that was replaced on the vehicle. Whether you “have” to send it back or not I should be able to see it. It’s also concerning that when I picked up the vehicle and part of the door handle was missing, which was upsetting to see no matter what the case, it was minimized and only after Ben assisted in fixing the issue did Austin acknowledge that he should have fixed it before I picked up and apologize. I really do not feel appreciated as a customer at all and actually feel like you think I’m more of a pain to you because I asked questions. I can spend my money elsewhere if that is the case. I would appreciate a response please. Thanks, Andy Smith, 314-239-1684.

Great customer service

Colleen was great to deal with when purchasing my 2026 Yukon XL. She was very kind and got the ball rolling with a smooth transition once we made our decision. Thank you Colleen!!

Everything went well once it was figured out that just the light bulb needed to be replaced.

First, I was surprised Joe Whitaker got me in so soon. Second, based on what I had read about the symptoms, I thought I was in for a bill that actually would exceed the car’s value. Joe said the problem probably was less severe than I thought. He was right. This is why I buy cars at Bommarito. When you bring your car to Joe for service, he listens to you and his years of experience tells him what he suspects is the problem. He tells you how long it may take to diagnose the problem and how long to fix it. I’ve bought cars from other dealers over the years and none of them exhibited the customer service culture that is maintained by Joe and his service department.

Was fine

Joe always exceeds expectations!

Staff is always friendly, waiting area is comfortable, price is fair and service is quick.

Took my 2017 Acadia in for some fluid changes. Dropped the car off at the dealer the day before and the car was ready the next day. The whole process was very easy and the service personnel I dealt with were great!

Excellent as always.

The salesman was very friendly, professional and answered all of our questions!

After our service on our 2015 Buick Lacross on the drive home the check engine light came on.

Professional and friendly! Every one who helped me was knowledgeable as well. What's not to like about that.

Drop off and pick up were a breeze, was kept informed on the status of repairs and it appears the job was completed perfectly. From the tech who kept my vehicle as clean as when I dropped it off till pick up to the updates from my Service Consultant Joe! Thanks!

Appreciated the online updates and questions about possible additional services.

Always treated with respect and they do a awesome job every time, Pat and Austin in the service department.

Everyone I came in contact with was very friendly & courteous making for a pleasant experience!

Excellent experience, top notch & efficient communication & they finished servicing my car early, actually before the scheduled appointment time. Thanks!!!

Timothy Anders was excellent to deal with.

Prompt and friendly service.

It was an easy oil change. Delivered as expected.

I really appreciate the quick service to replace my taillight on very short notice. I had an RV trip planned and didn’t have to delay my plans. The repair was done quickly.

Ben Bollinger is a great, very knowledgeable and seams to be looking out for his customers

They did a great job as always!

My car was serviced on time and as stated by the service representative!

Ben took good care of me, in and out.

I went in for an oil change, seasonal car care,and 27 point inspection. My car was pulling to the right after my appointment. I returned to the garage. Austin Brown discussed the issue with me and made an appt for the next day. I returned after they checked out my car again. Austin went over everything thoroughly with me. I left satisfied and felt valued as a customer. He is respectful and a valuable employee. Thank you.

Great Service

Prompt, and efficient with a smile!

Good

Quick service and convenient scheduling, Austin takes good care Of my needs and is pleasant to deal with

I got an appointment right away and they finished ahead of schedule. Friendly knowledgeable people work there

No complaints!!! I always have a good experience!! Joe was helping me he was very nice even offered to help me carry my things!!

Give us the best price treat us very nice. Excellent service.

Joe at the service desk couldn't have been more helpful. From getting the car in to the shop in a timely manner, to getting the loaner car ready for me, it was a very easy process. He also called to let me know the car was ready and I could pick in up the following morning. I was also lucky enough to meet the mechanic that was going to work on the car. Stephen just happened to come to the service desk to get his next assigned job and he assured me he would take good care of getting the job done, which he did.